During my "inspection" of this Old Navy store, I felt more and more tempted to give this place a poor score. The question is, why?
Upon walking in one day while my mother and me were doing some shopping, I noticed just how run down and seemingly dirty some parts of the store looked. There was dust on some parts of display structures which had not been cleaned, the concrete floor looked ugly and patched, the exposed HVAC systems on the ceiling (some of which had rust in it) did not feel complimentary to the rest of the store, and one of the door handles on a fitting room door was very loose.
I always find good deals here!! Staff is friendly and helpful. Plus I found jeans that actually fit me, not just the size but the length too!! Oh and the only place I could find the long sleeve shirt I was looking for!!
In contrast to the disappointing appearance, the clothing and related accessories sold here have some character and pizazz to them, and I enjoyed seeing them neatly arranged. As for customer service, that, to, has character in the form of friendliness. These are probably the only two things that manage to keep this store afloat.
Very good app...
Old Navy is a US Clothing Store based in West Branch, Michigan. Old Navy is located at 2990 Cook Rd, West Branch, MI 48661, USA.
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